Return & Exchange Policy

Raajsi Jaipur is committed to customer satisfaction. Please read our policies below:

Size Exchange:

• Request must be made within 24 hours of delivery by emailing contact@raajsijaipur.in
• If reverse pickup is supported in your area, we’ll arrange it. Charges apply
• If reverse pickup is not available, self-shipping is required with customer name and phone number clearly marked
• If the desired size is out of stock, a credit note will be issued
• Exchanges are applicable only for size issues

Sale Items:

• Items bought during sales, or with discounts, vouchers, or coupons, are non-returnable, non-refundable, and non-exchangeable

Damaged/Wrong Product:

• Inform us within 24 hours of receiving the item
• Contact via WhatsApp (+91 9950504830) or email
• We will replace the item or issue credit/store credit if a replacement is unavailable

Cancellations:

• Prepaid orders are non-cancellable
• COD orders can be cancelled within 24 hours by contacting us

Returns:

• Applicable only for defective, damaged, or wrong items
• Must be reported within 24 hours of delivery
• We will arrange a return pickup if possible

International Orders:

• No return, exchange, or cancellation allowed
• Duties and taxes are to be paid by the customer

Contact for tracking: contact@raajsijaipur.in