Welcome to Raajsi! These Terms and Conditions outline the rules and regulations for the use of our website and the services we provide. By accessing or using Raajsi, you agree to comply with and be bound by the following terms. If you do not agree with these terms, please refrain from using our website.

1. General Information

Raajsi (referred to as “we,” “us,” or “our”) operates the website (www.raajsijaipur.in) where we offer various products related to fashion, lifestyle, and handcrafted items. By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

2. Eligibility

You must be at least 18 years old to use our website or make purchases. By using our website, you represent and warrant that you meet this eligibility requirement.

3. Product Information

We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we do not warrant that the product descriptions or other content on our website are error-free, complete, or current. We reserve the right to modify product information at any time without notice.

4. Pricing and Payments

  • Pricing: All prices listed on our website are in inr and are subject to change without prior notice. We reserve the right to correct any pricing errors.
  • Payments: We accept payment via credit/debit cards, digital wallets, and other payment methods provided on the website. By submitting payment information, you represent and warrant that you are authorized to use the payment method.
  • Taxes: Prices on our website do not include applicable taxes. You are responsible for paying all taxes, duties, and customs charges related to your purchase.

5. Order Processing and Acceptance

  • Order Confirmation: Upon placing an order, you will receive an email confirmation with details of your order. This email does not signify acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including stock availability, pricing errors, or suspected fraudulent activity.
  • Cancellations: You may cancel your order within 24 hours of placing it by contacting our customer support. We reserve the right to cancel orders that cannot be fulfilled.
  • Shipping: Shipping times are estimates and may vary depending on location and external factors. Raajsi is not responsible for delays caused by shipping carriers or customs.

6. Returns and Refunds

  • Returns: We accept returns on eligible items within 15 days of delivery. Items must be unused, in their original condition, and in their original packaging. Customized or personalized items are not eligible for return unless defective.
  • Refunds: Once your return is received and inspected, we will process your refund to the original payment method. Shipping fees are non-refundable, and the cost of return shipping will be deducted from your refund, unless the return is due to our error.
  • Exchange: We offer exchanges for defective or damaged products. Contact our customer support team within 7 days of receiving your item to initiate an exchange.

7. Intellectual Property

All content on our website, including but not limited to images, designs, logos, product descriptions, and text, is the intellectual property of Raajsi and is protected by applicable copyright, trademark, and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.

8. User Conduct

By using our website, you agree not to:

  • Use our website for any unlawful purpose or in violation of applicable laws.
  • Upload or transmit any harmful code, viruses, or malware that may affect the functionality of our website.
  • Impersonate any person or entity or misrepresent your identity or affiliation with Raajsi.
  • Use automated systems (such as bots) to access our website without permission.
  • Violate the privacy or rights of other users.

We reserve the right to terminate or suspend your access to our website if we believe you have violated any of these terms.

9. Third-Party Links

Our website may contain links to third-party websites for your convenience. These websites are not owned or controlled by Raajsi, and we are not responsible for their content or privacy practices. Accessing any third-party links is at your own risk.

10. Disclaimer of Warranties

  • Our website and services are provided on an “as is” and “as available” basis, without any warranties, either express or implied. We do not guarantee that our website will be error-free, secure, or continuously available.
  • We make no warranties or representations regarding the quality, accuracy, or reliability of any content or product on our website.
  • Any reliance you place on the information provided on our website is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by law, Raajsi and its affiliates, directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. This includes, but is not limited to, loss of profits, data, or business opportunities, even if we have been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless Raajsi, its officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising out of your use of our website, your violation of these Terms and Conditions, or your infringement of any third-party rights.

13. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Indian Jurisdiction. Any disputes arising from or related to these terms shall be resolved through binding arbitration, and you agree to waive the right to a trial by jury or to participate in any class action.

14. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Your continued use of our website after any changes constitutes your acceptance of the updated terms.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Raajsi Customer Support
Email: support@raajsi.com
Phone: +91 99505 04830

Thank you for choosing Raajsi. We are excited to share our passion for fashion, lifestyle, and the art of Rajasthan with you!