At Raajsi, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: When you make a purchase or register on our website, we may collect personal information such as your name, email address, shipping address, billing information, phone number, and payment details.
  • Non-Personal Information: We may collect non-personal data, such as browser type, IP address, device type, and browsing patterns. This data helps us improve our website performance and tailor your shopping experience.
  • Cookies: We use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize your preferences and provide a personalized shopping experience. You can manage your cookie preferences in your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To fulfill your purchases and deliver your products.
  • Customer Support: To respond to your inquiries, process refunds, and provide customer service.
  • Marketing Communications: To send you promotional emails, newsletters, and special offers (with your consent).
  • Personalization: To tailor your experience on our website by suggesting products and displaying content based on your preferences.
  • Improving Our Services: To analyze website traffic and usage patterns to enhance the performance and user experience of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal requests.

3. How We Share Your Information

Raajsi does not sell, rent, or share your personal information with third parties for their direct marketing purposes. We may share your data in the following cases:

  • Service Providers: We may share your information with trusted service providers who assist in processing payments, shipping orders, and managing email communications. These third parties are obligated to protect your information and only use it to perform services on our behalf.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request (such as a court order or government investigation).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner or entity involved in the transaction.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or alteration. We use secure servers, encryption, and other measures to safeguard your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

As a user of Raajsi, you have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal data.
  • Deletion: You may request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or contacting us directly.
  • Data Portability: You have the right to receive a copy of your personal information in a structured, commonly used format.

6. Cookies and Tracking Technologies

Raajsi uses cookies and similar tracking technologies to improve your shopping experience. Cookies help us remember your preferences, track your activity on the site, and offer personalized content. You can control or delete cookies through your browser settings, but disabling cookies may affect your ability to use certain features of the website.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 13, we will take steps to delete it as soon as possible.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any significant changes by posting the updated policy on our website with the effective date. Your continued use of our website after such updates constitutes your acceptance of the revised policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Raajsi Customer Support
Email: support@raajsi.com
Phone: +91 99505 04830

We are committed to addressing your concerns and ensuring your privacy is protected at all times.

Effective Date: 1st September 2024

Thank you for trusting Raajsi with your personal information.